Step 1
Share something personal
Every advocate gets a short, store-branded link they can share from their account or right after checkout.
Referral program
Good company, growing.
Program settings
Referred revenue$3,420↗ $680 this month
Paid referrals42↗ 9 this month
Store credit issued$5106.7× return
Customer advocatesRanked by relationship and results
All customersMCMaya Chen
Loyal12$120NWNoah Williams
Active8$75APAri Patel
Promising5$45Program performanceLast 30 days
$3,420
referred revenue
Claimed offers58
Placed an order42
Rewards ready31
Your referral program, right inside Shopify
The friend-to-friend loop
One link. One real new customer. One reward.
A simple experience for customers, with the careful checks a merchant needs behind the scenes.
Step 2
Welcome a real new customer
Their friend signs in, passes the new-customer check, and receives a private, expiring, single-use offer.
Step 3
Reward the introduction
Once the paid order clears your hold period, the advocate receives Shopify store credit to spend with you.
Built for the messy middle
A referral program is more than a coupon code.
Identity, attribution, refunds, and payouts all need a plan. RiffRoff automates the ordinary path and puts anything ambiguous back in your hands.
- Eligibility is checked again at checkout
- Self-referrals and duplicate identities are blocked
- Refunds and cancellations reverse pending rewards
- Uncertain activity pauses for merchant review
Referral activityLast 7 days
Jordan placed a first order — $86.00Verified new customer · referred by Maya Chen
Reward pendingOrder is inside the 14-day hold period
Store credit issued — $15.00Sent to Maya Chen after the hold cleared
Referral paused for reviewSame device as the advocate — waiting for you
Why RiffRoff exists
Built from behind the counter.
RiffRoff started with a merchant running two stores and a warehouse who wanted referrals to feel like hospitality, with costs that stay predictable. The reward stays with the people who made the introduction, and every usage charge comes from a verified referred customer order.
$0 or $14monthly plans
12% or 0%success fee
1 ordermaximum per friend
Invite good company
Make your best customers part of the story.
Bring secure referral offers and Shopify store-credit rewards into your shop.
Get RiffRoff on the Shopify App StoreSimple is $0/month plus a 12% success fee. Plus is $14/month with no success fee. The fee applies to each referred customer’s first verified paid-order subtotal after discounts, excluding taxes and shipping. Non-USD subtotals are converted at a daily published exchange rate. There is no success fee when an advocate spends a store-credit reward issued by RiffRoff.